Privacy policy

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Introduction

ROSY LILY Co., Ltd. (hereinafter referred to as "the Company") considers the protection of personal information to be a social responsibility and, in order to manage and operate a website that customers can use with peace of mind, has established the following "Handling of Personal Information on the Website" based on the Personal Information Protection Policy.

 

 

Scope of Application for Handling Personal Information

The handling of personal information applies when customers use our services such as purchasing products through our website, contacting our company, or subscribing to our email newsletter.
The personal information collected when customers use our website is managed in accordance with this privacy policy.

 

 

Purpose of Use of Personal Information

Our company may use the personal information and order information (including information related to the customer's order history) collected from customers for the purpose of providing this service, as well as for the purposes specified in the following items. Aside from providing this service and the purposes specified below, our company will not use customers' personal information for any other purposes.

(1) When introducing our products and services to customers
(2) In cases where our company places orders, confirms order details, or processes changes on behalf of the customer.
(3) When responding to inquiries from customers
(4) To request customers to provide their opinions and feedback regarding our services.
(5) For purposes for which we have separately contacted the customer and obtained individual consent.
(6) To create statistical materials categorized by customer attributes (such as age, address, etc.)
(7) To provide and display information and services tailored to each customer's preferences

 

 

About the Security Management of Personal Information

Our company ensures the accuracy and security of personal information by managing access to personal data, restricting methods of removal, and implementing reasonable safety measures against unauthorized access, leakage, loss, destruction, and tampering. In the event that an incident involving leakage or other issues related to personal information occurs, we will promptly take appropriate measures, including recurrence prevention strategies.

 

 

Regarding the Entrustment of Personal Information

Our company may entrust operations to the extent necessary to achieve the specified purposes of use. In such cases, we will appropriately manage and supervise the subcontracted parties.
(Contracted businesses include transportation companies, printing companies for direct mail distribution, and collection agencies for unpaid product fees, etc.)

 

 

Disclosure of Personal Information to Third Parties

Our company will not provide or disclose personal information to other businesses, individuals, or third parties without the individual's permission. However, this does not apply in the following cases.
(1) In cases where the individual has given consent for the provision of information
(2) In cases where a public institution such as a government office requests disclosure based on laws and regulations.
(3) When disclosing personal information to business partners involved in the operation of this site. However, in such cases, the information disclosed will be limited to what is necessary, and the recipients will be obligated to manage the personal information through contracts or other means.

 

 

Regarding cookies

A cookie is a piece of data stored on the customer's hard drive that contains information about the customer. The use of cookies on our site is never linked to personally identifiable information. You can still use our site even if you refuse cookies.
This website uses cookies on product detail pages and the shopping cart. If you reject cookies, the shopping cart will not function. Our store does not use cookies for the purpose of collecting unnecessary information. (Not limited to our store) When making purchases using a cart system, we recommend enabling cookies in your browser settings.
Cookies are not used for purposes other than displaying the cart and your own purchase history, so please enable your browser's cookie settings if you wish to shop using the cart format.
On our company's website, there are pages that use cookies to collect access logs to help improve the site's usability and to make it more convenient for customers by reducing the need to enter personal information again when they revisit the site.

 

 

Other matters related to privacy on the Internet

Our company may change the content of the handling of personal information without prior notice due to business needs, the enforcement of new laws and regulations, amendments to existing laws and regulations, or other circumstances. In the event of any changes, they will be posted and announced on this website. Please check the latest information on this page when using our services.

 

For any requests or questions regarding the handling of personal information and retained personal data, please contact the following address.

ROSY LILY Co., Ltd.
Personal Information Management Officer
5-33-20 Nishifukuma, Fukutsu City, Fukuoka , 811-3219, Japan
support@rosylily.co.jp